This policy explains what personal data we collect through the kamarglass.pl website, why we do it, how long we keep it and what rights you have.
1. Data controller
The controller of your personal data is KAMAR GLAS Sp. z o.o., with its registered office in Olsztyn, ul. Trylińskiego 16/20, 10-683 Olsztyn, entered in the register of entrepreneurs of the KRS under number 0001090948, NIP 7393892541, REGON 366119795.
In matters concerning personal data, you can contact us:
- by email: biuro@kamarglass.pl,
- by phone: 730 888 911,
- by post: at our registered office address.
2. What data we collect and why
Contact forms and product or service inquiries
When you send a message via a form, we collect your email address, phone number and the content of the message, and in a product or service inquiry also the product name or the selected service. The IP address from which the message was sent is saved together with it. We use the data to reply to your message and prepare a quote.
Legal basis: Art. 6(1)(b) GDPR (steps taken at your request prior to entering into a contract) and Art. 6(1)(f) GDPR (our legitimate interest, i.e. replying to your message and protecting against abuse).
Quote cart
There are no online payments on the website. Sending the cart is a request for a quote. In it we collect your first and last name, address, postcode, town, country, email address, phone number, delivery address and notes to the inquiry. If you consent to analytics cookies, information about the source of your visit is also attached to the inquiry (described in section 6). We use the data to prepare a quote and, once it is approved, to fulfil the order and delivery.
Legal basis: Art. 6(1)(b) GDPR (steps prior to entering into a contract and its performance) and, once the contract is concluded, also Art. 6(1)(c) GDPR (obligations under tax and accounting regulations).
Website account
You can create an account when sending an inquiry or on the My account page. To create an account you need an email address and a password. The data from your inquiries is saved in your account so you do not have to enter it again.
Legal basis: Art. 6(1)(b) GDPR (provision of the account service).
Email and phone contact
If you email or call us, we process the data you give us: usually your first and last name, email address, phone number, company name and the content of the conversation. The legal basis is the same as for the forms.
Providing data is voluntary, but without an email address or phone number we will not be able to reply to your inquiry, and without address details - to prepare a quote including delivery.
3. How long we keep data
- Messages and inquiries that did not lead to an order - for [TO BE COMPLETED, suggestion: 12 months] from the last contact, unless you ask us to delete them earlier.
- Order-related data - for the duration of the contract, then until the limitation periods for claims expire and for the period required by tax and accounting regulations (usually 5 years from the end of the year in which the tax liability arose).
- Account data - until the account is deleted. We will delete your account at your request.
4. Who we share data with
Your data may be passed to entities that help us run our business and website:
- the hosting provider whose servers run the website [TO BE COMPLETED: provider name],
- the email provider [TO BE COMPLETED: provider name],
- the company that maintains and develops the website,
- transport and courier companies, when we deliver an order,
- our accounting office, when we issue sales documents.
Public authorities may also receive data where required by law.
We do not transfer data outside the European Economic Area. [TO BE CONFIRMED once hosting and email are chosen]
We do not make automated decisions and we do not profile you.
5. Your rights
You have the right to:
- access your data and receive a copy of it,
- rectify your data,
- erase your data,
- restrict processing,
- data portability,
- object to processing based on our legitimate interest.
To exercise these rights, write to biuro@kamarglass.pl. If you believe we process your data unlawfully, you can lodge a complaint with the President of Urząd Ochrony Danych Osobowych (ul. Stawki 2, 00-193 Warszawa).
6. Cookies
The website saves small text files, i.e. cookies, in your browser. We use two types.
Essential cookies - the website does not work without them, so we do not ask for consent:
- quote cart cookies - remember the products added to the cart,
- login cookies - keep your session active after you log in to your account,
- language cookie - remembers the selected website language.
Analytics cookies - we only save them with your consent:
- WooCommerce visit source cookies (names starting with sbjs_) - remember where you came to the website from (e.g. a search engine, a link on another website or an advertising campaign), what type of device you use and how many pages you view. If you send an inquiry from the quote cart, this information is attached to it. This tells us where inquiries come from. These cookies expire shortly after the visit ends.
The legal basis for processing data from analytics cookies is your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time [TO BE COMPLETED: where - e.g. in the cookie settings available in the website footer]. Withdrawing consent does not affect the lawfulness of processing carried out before its withdrawal.
[TO BE COMPLETED if analytics or marketing tools such as Google Analytics are added to the website: which tools, for what purpose, and that they only run after consent is given in the cookie banner]
You can delete or block cookies at any time in your browser settings. If you block essential cookies, the quote cart and login may not work.
7. Links to other websites
The website contains links to Google Maps. When you click one, you go to a Google website, which has its own privacy policy.
8. Changes to this policy
We may update this policy when the way the website works or the law changes. The current version is always available on this page.
Last updated: 23 October 2026
730 888 911 
kontakt@kamarglass.pl